Shipping Policy

Last updated: June 2026

Everything you need to know about getting your order to you. Gen Select Studio is a trading name of SullyJack LLC, 23334 Torre Cir, Boca Raton, FL 33433, United States. You can reach us any time at support@genselectistudio.com.

Processing time

Orders are processed within 1–2 business days. You'll get a confirmation email when your order is placed and another with tracking once it ships.

Shipping & delivery

We offer complimentary shipping on all orders within the United States. Estimated delivery is 2–5 business days after dispatch, depending on your location.

Tracking

A tracking link is emailed as soon as your order ships so you can follow it to your door.

Where we ship

We currently ship within the United States. If you're outside the U.S. and would like to order, email us and we'll let you know what's possible.

Address accuracy

Please double-check your shipping address at checkout. We can't be responsible for orders sent to an incorrect address provided at the time of purchase.

Delays

Occasionally carriers experience delays outside our control. If your order seems lost or stuck, contact us and we'll help track it down.

Contact

Shipping questions? Email support@genselectistudio.com.